1. General Information
Q: What is Spa Ceylon, and what makes it unique?
A: Spa Ceylon is a luxury Ayurveda brand offering premium skincare, body care, wellness, and home aromatherapy products made from natural Ayurvedic ingredients. Our products are 100% vegetarian, cruelty free, and free from parabens and sulfates.
Q: Where can I buy Spa Ceylon products in Pakistan?
A: Currently, Spa Ceylon Pakistan has physical stores only in Karachi. You can also shop online via our website for nationwide delivery.
Q: Do you offer international shipping from Pakistan?
A: No, Spa Ceylon Pakistan currently delivers only within Pakistan.
2. Promotions & Loyalty Program
Q: Does Spa Ceylon Pakistan have ongoing discounts or sales?
A: Yes! We frequently offer seasonal sales, bundle offers, and exclusive discounts. Follow us on Instagram to stay updated.
Q: Do you have a loyalty or membership program?
A: Yes! Our Loyalty Rewards Program lets you earn points on purchases, which can be redeemed for discounts on future orders.
3. Returns & Customer Support
Q: What is the return policy for Spa Ceylon Pakistan?
A: We offer a 7-day return or exchange policy for unused, unopened products in their original packaging.